How to Use Contracts to Set & Maintain Clear Boundaries with Your Beauty Business Clients
Let's talk about how to make your contracts work for you!
I know you’ve got a lot on your plate, beauty boss, but don't forget about the legal side of things – protecting your business is a must! Contracts are your best friend when it comes to setting and maintaining clear boundaries and making your client relationships a breeze.
Let's go over how you can use contracts to set and maintain clear boundaries with your beauty business clients…
Clearly Define Expectations
Contracts give you an opportunity to clearly outline the expectations for both you and your clients. From the scope of services to timelines and deliverables, ensure that everything is clearly stated. By having a well-defined agreement, you can avoid misunderstandings and manage your clients’ expectations.
Specify Adverse Reactions
When a service like color correction involves multiple sessions, make sure to outline the process and set realistic expectations in your contract. Clearly state that the desired result may take multiple sessions and that adverse reactions or unexpected outcomes may occur along the way. This helps manage your client's expectations and avoid misunderstandings.
Set Cancellation Policies
We’ve all been there– sometimes unforeseen circumstances arise, and clients may need to cancel or reschedule appointments. To protect your business's revenue and schedule, it's important to include cancellation policies in your contracts. Clearly state the notice period required for cancellations and any applicable fees. This way, you can handle cancellations smoothly and minimize any negative impact on your business.
Address Liability and Dispute Resolution
Including liability and dispute resolution clauses in your contracts is essential. Make it clear what you're responsible for and what you're not, and let people know how any issues will be sorted out if they come up. By setting these guidelines ahead of time, you can deal with any disagreements in an efficient way while keeping your business safe from unnecessary legal action.
Do you have legit contracts in place for your beauty biz? If not, I’ve got you! Click HERE to visit my Contract Shop to explore a variety of lawyer-drafted templates designed specifically for the beauty industry.
